Store Policies
Shipping - Always Free, Always Quick!
Free Shipping: Enjoy always-free standard shipping on all orders! We believe in making your shopping experience seamless and delightful.
Shipping Method: All orders are shipped via standard mail, ensuring reliable delivery to your doorstep within days. If you require expedited shipping, please contact us at dolsheabodycare@gmail.com.
Shipping Locations: Currently, we only offer shipping within the United States. We apologize for any inconvenience but hope to expand our reach in the future.
Order Processing Time: Your order will be processed promptly, within 1-2 days depending on the size of your order. We want you to start enjoying your purchase as soon as possible!
Tracking Information: For your convenience, tracking information will be sent to your provided email address immediately after making a purchase.
Refund Policy
We prioritize the well-being of our customers with our meticulously crafted body care products. If you are unhappy with your purchase, we will gladly refund you 100% of the item amount. Please contact us via DolsheaBodyCare@gmail.com within 30 days of your purchase date.
Your satisfaction is paramount to us. Should you encounter any issues or have concerns regarding your purchase, please don’t hesitate to reach out to our dedicated customer service team at DolsheaBodyCare@gmail.com. We are available to address any questions and want to ensure that your experience with our products is nothing but exceptional.
Customer Service
Contact Us: Have a question or need assistance? Reach out to our dedicated customer service team at DolsheaBodyCare@gmail.com. We're here to ensure your experience with Dolshea is seamless and enjoyable.
Response Time: Expect a prompt and caring response from our team within 24 hours of us receiving your message. We strive to address your inquiries and concerns swiftly.
Issue Resolution: While returns or exchanges may not be available, rest assured that we are committed to resolving any issues you may encounter with your purchase. Your satisfaction is our top priority.
Feedback Welcome: We value your feedback. Let us know how we can enhance your experience or if there's anything we can do better. Your insights help us continually improve.
Privacy and Security: Your privacy is important to us. Rest assured that we handle your personal information securely and in compliance with privacy regulations.